Walter St. Clair has responded several times to make repairs to shoddy roof and gutter work done by a previous contractor. They always put my mind at ease, respond quickly, thoroughly explain the scope and cost of work and how much time it will take, show up when promised, and complete the work for a fair price. No work they've done has ever had to be revisited. I just wish I'd used them for the initial roof replacement.
DESCRIPTION OF WORK
Gutter and fascia board fell due to faulty installation by a different company
CATEGORY Gutter Repair
From the time Jerry came out to take measurements and provide an estimate to his last day on our job he was nothing but professional, friendly, down-to-earth and knowledgeable about the products his company offers and the work they did for us. We would not hesitate to hire them again or to recommend them. His sister, who is his receptionist, and his son, who delivers samples are both great to deal with as well. They provide excellent customer service and truly seem to live by " we're not happy, till you're happy". I talked to the receptionist several times asking if samples of shingles and siding in the colors I was considering could be delivered. I changed my mind a few times which resulted in a few trips to my house to deliver the samples. Both she and Jerry's son were friendly, patient and accommodating throughout. They are all great people to do business with and our house looks fantastic!
DESCRIPTION OF WORK
Jerry and his crew replaced our roof, our aluminum siding with insulated vinyl siding and our gutters.
CATEGORY Gutter Repair,Roofing
Our old skylight was leaking. I called Molloy Roofing since we had used them on a previous home. I was promised to have at least an estimate within 2 weeks. Two weeks came and went and I was told they should have someone out within the following week. After leaving another message with them and no return called I contacted Walter St. Clair Roofing. Jerry St. Clair (Son) was here within 3-4 days, gave me an estimate which I accepted. I was told it would be ordered and installed within 6-8 weeks. They installed it within 7-10 days! What a great company to work with! Molloy Roofing called yesterday to set an estimate date/time for the job. They were told that we went with an extremely prompt and reliable company instead and they (Molloy) should learn a thing or two from them about customer service & promptness. I would never use another company after having Walter St. Clair Roofing do this job. I am extremely impressed and satisfied!
DESCRIPTION OF WORK
Installed a new Velux curb mount skylight with new Velux flashing.
CATEGORY Skylights
He did a phenomenal job finding some issue with roofing work that had been done by somebody else.
DESCRIPTION OF WORK
He did some inspections for me.
CATEGORY Roofing